The Art of Client Care Post Construction
More Than Just Bricks and Mortar When the last nail is driven and the dust has settled, your job in post-construction management has just begun. It's not just about hammers and nails; it's about building relationships that endure. After all, trust isn't built in a day. The Trust Equation: Setting the Cornerstone in Post-Construction Transparency: Honesty is the best policy. Whether it's a minor repair or a major glitch, keeping the client informed builds trust. Statistic: A staggering 86% of consumers say transparency from businesses is more important than ever before. Reliability: Consistency is key. Deliver what you promise every time to solidify your reputation. Insight: Your reliability becomes your business card; people remember the quality long after they've forgotten the price. Communication: Regular updates are crucial. A well-informed client is a happy client. Insight: Poor communication can erode…