Benefits of estate management platforms for family offices.
Anyone of TV-watching age in the 1980s remembers the commercial for clothing giant Syms, featuring CEO Sy Syms himself. “An educated consumer,” he said, “is our best customer.” Those words, which sounded revolutionary and enlightened at the time, are today considered the way of the world. The internet has largely leveled the playing field with regard to the access of information, and as a result most people want (and view as their right) to be fully informed about the services and products they invest in. On the flip side, providers recognize that educating their clients leads to smoother transactions and more satisfaction all the way around. This includes complex matters that used to be considered above the heads of laypersons, such as medical procedures and finances. Recently we discussed the growing trend of principals taking greater control of their…