A new way to think about improving your estate communications.
“Every act of communication is a miracle of translation.” This quote by novelist Ken Lui is both humorous and discomforting. When we really think about the different and often nuanced perspectives people can have about well, everything, it does seem like a miracle whenever we reach a consensus on where to eat, let alone the big-ticket issues like raising children and where to live. Communication has also changed drastically over the past few decades. Things were complicated enough when the primary means of conversing was face-to-face or over the phone, but at least we were able to read non-verbal cues and intonations in each other’s voices. Now, we have to be very strategic about choosing the right words (or at least soften them with an emoji) to convey the right message and tone via text, email, and social media.…